From 28 to 30 January 2014, Astra Agricultural Construction Alliance held “Assembling VALLEY Irrigation Systems” training.
The following theoretical and practical topics were covered:
- Classification of irrigation equipment
- How irrigation systems work
- The mechanical and electrical parts of assembling equipment of all types.
At the end of the training, all participants sat a test, whose results showed a high level of knowledge gained.
The company thanks Borys Rubtsov, engineer and VALLEY factory representative, for delivering an excellent training session.
On 30 January 2014, the “Effective Customer Communications” training took place, organised by Astra Agricultural Construction Alliance together with Baltic Training Group.
Regional service engineers took part in the training.
The training covered the following theoretical and practical topics:
- Effective techniques and tools for negotiating with customers.
- Practical skills for constructively handling any customer objections and excuses.
- Finding mutually beneficial solutions in customer contacts and developing your own communication style.
- Improving communication skills.
For many participants, this training became a memorable event, full of discoveries, productive discussion and good spirits.
From 27 to 31 January 2014, service engineer training was held at the Berthoud factory.
Agricultural machinery manufacturers train service engineers not only in Ukraine, but abroad too – at their own factories, in specially equipped training centres.
At these training centres, engineers get the chance to disassemble and reassemble parts, and thoroughly study the repair of individual mechanisms and systems.
Our service engineer Oleksandr Prokopenko recently returned from Lyon (France), where he travelled to further his qualifications at the factory of Berthoud – a leading sprayer manufacturer.
The group was led by Olena Peltek, Berthoud’s commercial representative in Ukraine.
The training lasted 5 days, with significant attention paid to Berthoud’s innovative application-rate control system – ECTronic.
Oleksandr Prokopenko will soon be training the rest of our service engineers and sharing the knowledge he gained directly at the Berthoud factory.
It’s worth noting one more advantage of overseas training: engineers not only further their qualifications, but also get to see the local sights. This time, the group of service engineers got to explore the beautiful city of Lyon, try French wine and the country’s culinary masterpieces.
